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Real Money Casino Sites NY is an independent review and comparison site for New York players researching real-money casino options. If you have a question about our content, a correction to flag, a responsible gambling concern, or a general inquiry about how this site works, this page tells you how to reach us and what to expect.
We are not a casino operator. We do not accept deposits, process withdrawals, or operate any of the platforms reviewed on this site. For account-specific issues — login problems, missing bonuses, withdrawal delays — you will need to contact the casino directly through its own customer support channel.
What We Can Help With
- Editorial queries — questions about how a casino was reviewed, why it was ranked where it was, or what criteria we used
- Factual corrections — if you spot an error in a review, a bonus term that has changed, or a detail that is out of date, please let us know
- Affiliate and partnership inquiries — if you represent an operator and want to discuss how this site works, use the contact details below
- Responsible gambling concerns — if you or someone you know needs support, we can point you to the right resources. See our Responsible Gambling page for immediate contacts
- General site feedback — broken links, display issues, or suggestions for content we have not yet covered
Responsible Gambling — Urgent Help
If you are concerned about your own gambling or someone else's, please do not wait for a reply from us. Contact a specialist service directly:
- National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537) — free, confidential, 24/7
- New York HOPEline: 1-877-8-HOPENY (1-877-846-7369) — New York State's dedicated gambling helpline
These lines are staffed around the clock and are free to call. Further tools — deposit limits, self-exclusion options, and cooling-off periods — are covered on our Responsible Gambling page.
How We Review Casinos — a Short Explanation
We understand that readers sometimes want to know more about our process before deciding whether to trust a recommendation. Here is how our assessments work at a high level.
Every site reviewed on Real Money Casino Sites NY is researched against a fixed set of criteria: game variety and software providers, welcome bonus terms and ongoing promotions (including wagering requirements, time limits, and eligibility restrictions), banking options and realistic payout timelines, mobile experience, and licensing or regulatory status. No casino can pay for a higher rating or a more favourable write-up. Where we earn affiliate commission from a referral, that relationship is disclosed on the relevant page and plays no part in the editorial score.
We are a small editorial team. We do not claim to have deposited into or withdrawn from every platform we cover, and we say so clearly in our methodology sections. Our assessments are based on detailed research, publicly available terms, and verified operator information as of the date shown on each page.
For a fuller explanation of how sites are scored, visit our About Us page.
A Note on Legal Status in New York
New York has regulated online sports betting, but state-licensed online casino gaming — slots, table games, live dealer — is not currently legal in New York. The platforms reviewed on this site operate under offshore or international licences and are not regulated by a New York State authority. It is each player's responsibility to understand the laws that apply to them.
Nothing on this site constitutes legal advice. If you have specific questions about the legal status of online gambling in your situation, consult a qualified attorney. This site is intended for readers aged 21 and over only.
Terms and Privacy
Using this site means you agree to our Terms and Conditions. Our terms cover how we collect and use information submitted through contact forms, what affiliate relationships exist on this site, and the limits of our editorial liability. Please read them before sending a message.
What Happens After You Contact Us
- We review every message we receive, but we cannot guarantee a personal reply to every inquiry.
- Factual corrections and editorial feedback are prioritised. If we confirm an error, the relevant page will be updated and re-dated.
- Operator or partnership inquiries are reviewed by the site's commercial team. We do not guarantee placement or coverage to any operator.
- We do not share contact details with third parties. Any information you send is used only to respond to your inquiry.
Gambling involves real risk and no outcome is guaranteed. Please play within your means and only for entertainment.